<html><head></head><body><div>I think I'd first determine if the problem is with the wired speed of the Internet connection.</div><div><br></div><div>I'd try to determine speed of wired connections at the demarc point and at the access points and every segment in between that has a switch or router segmenting it.</div><div><br></div><div>I'd check to see what the wireless is using for radio protocol and frequencies:</div><div><span class="Apple-tab-span" style="white-space:pre"> </span>802.11n with 802.11a compatibility</div><div><span class="Apple-tab-span" style="white-space:pre"> </span>802.11n with 802.11b/g compatibility</div><div><span class="Apple-tab-span" style="white-space:pre"> </span>802.11n only, 2.4GHz</div><div><span class="Apple-tab-span" style="white-space:pre"> </span>802.11n only, 5GHz</div><div><span class="Apple-tab-span" style="white-space:pre"> </span>other?</div><div><br></div><div>I'd scan the wireless channels looking for interference.</div><div><br></div><div>I'd check to see if they have configured their LAN subnet appropriately - avoiding typical problematic subnets (problematic because a lot of devices default to these subnets)</div><div><span class="Apple-tab-span" style="white-space:pre"> </span>192.168.1.0/24</div><div><span class="Apple-tab-span" style="white-space:pre"> </span>192.168.10.0/24</div><div><div><span class="Apple-tab-span" style="white-space:pre"> </span>...</div><div><br></div><div>I'd also perform a wireshark scan if I made it this far and didn't find anything yet. I'd want to analyze the traffic to see if there are some high traffic or nefarious issues.</div><div><br></div><div><br></div><div><br></div></div><div>On Fri, 2016-10-21 at 20:57 +0000, Wayne Johnson wrote:</div><blockquote type="cite"><div style="color:#000; background-color:#fff; font-family:Helvetica Neue, Helvetica, Arial, Lucida Grande, sans-serif;font-size:16px"><div id="yui_3_16_0_ym19_1_1477082852658_4797">Not an expert here, but first question I would ask is what is the signal strength? I've seen facilities like these that have cinderblock walls separating each apartment. Cinder block is not friendly to wi-fi. USI has the same problem in Minneapolis with their community wifi. It doesn't go through stucco real well. 1-2 bars is not adequate for a decent wi-fi connection in my experience. <br></div><div id="yui_3_16_0_ym19_1_1477082852658_4809"><br></div><div id="yui_3_16_0_ym19_1_1477082852658_4784"><span id="yui_3_16_0_ym19_1_1477082852658_4919">There are some nice tools for Android that can scan and graph wi-fi signal strengths. WifiAnalizer from VREM Software works well with me.</span></div><div id="yui_3_16_0_ym19_1_1477082852658_4783"> </div><div class="signature" id="yui_3_16_0_ym19_1_1477082852658_4761"><span style="font-family:courier;">--- </span><br style="font-family:courier;"><span style="font-family:courier;" id="yui_3_16_0_ym19_1_1477082852658_4782">Wayne Johnson, | <span style="color:rgb(191, 95, 0);" id="yui_3_16_0_ym19_1_1477082852658_4781">There are two kinds of people: Those</span> </span><br style="font-family:courier;"><span style="font-family:courier;" id="yui_3_16_0_ym19_1_1477082852658_4780"> | <span style="color:rgb(191, 95, 0);" id="yui_3_16_0_ym19_1_1477082852658_4779">who say to God, "Thy will be done," </span></span><br style="font-family:courier;"><span style="font-family:courier;" id="yui_3_16_0_ym19_1_1477082852658_4778"> | <span style="color:rgb(191, 95, 0);" id="yui_3_16_0_ym19_1_1477082852658_4777">and those to whom God says, "All right, </span></span><br style="font-family:courier;"><span style="font-family:courier;" id="yui_3_16_0_ym19_1_1477082852658_4760"> | <span style="color:rgb(191, 95, 0);" id="yui_3_16_0_ym19_1_1477082852658_4759">then, have it your way." --C.S. Lewis</span><br></span></div><div class="qtdSeparateBR" id="yui_3_16_0_ym19_1_1477082852658_4630"><br><br></div><div class="yahoo_quoted" id="yui_3_16_0_ym19_1_1477082852658_4692" style="display: block;"> <div style="font-family: Helvetica Neue, Helvetica, Arial, Lucida Grande, sans-serif; font-size: 16px;" id="yui_3_16_0_ym19_1_1477082852658_4691"> <div style="font-family: HelveticaNeue, Helvetica Neue, Helvetica, Arial, Lucida Grande, sans-serif; font-size: 16px;" id="yui_3_16_0_ym19_1_1477082852658_4690"> <div dir="ltr" id="yui_3_16_0_ym19_1_1477082852658_4717"> <font id="yui_3_16_0_ym19_1_1477082852658_4812" size="2" face="Arial"> <hr id="yui_3_16_0_ym19_1_1477082852658_4811" size="1"> <b id="yui_3_16_0_ym19_1_1477082852658_4982"><span style="font-weight:bold;" id="yui_3_16_0_ym19_1_1477082852658_4981">From:</span></b> Chuck Cole <cncole@earthlink.net><br> <b id="yui_3_16_0_ym19_1_1477082852658_4980"><span style="font-weight: bold;" id="yui_3_16_0_ym19_1_1477082852658_4979">To:</span></b> 'TCLUG Mailing List' <tclug-list@mn-linux.org> <br> <b id="yui_3_16_0_ym19_1_1477082852658_4978"><span style="font-weight: bold;" id="yui_3_16_0_ym19_1_1477082852658_4977">Sent:</span></b> Friday, October 21, 2016 3:31 PM<br> <b id="yui_3_16_0_ym19_1_1477082852658_4976"><span style="font-weight: bold;" id="yui_3_16_0_ym19_1_1477082852658_4975">Subject:</span></b> [tclug-list] Need basic internet access info for a large facility<br> </font> </div> <div class="y_msg_container" id="yui_3_16_0_ym19_1_1477082852658_4689"><br><div id="yiv1678085506">
<div id="yui_3_16_0_ym19_1_1477082852658_4699">
<div dir="ltr" id="yui_3_16_0_ym19_1_1477082852658_4973" align="left"><font id="yui_3_16_0_ym19_1_1477082852658_4972" size="4" face="Arial"><span class="yiv1678085506288381620-21102016" id="yui_3_16_0_ym19_1_1477082852658_4971">Need wifi setup or management parameter
help..</span></font></div>
<div id="yui_3_16_0_ym19_1_1477082852658_4974"><font size="4" face="Arial"><span class="yiv1678085506834493919-21102016"></span></font> </div>
<div id="yui_3_16_0_ym19_1_1477082852658_4698"><font id="yui_3_16_0_ym19_1_1477082852658_4697" size="4"><font id="yui_3_16_0_ym19_1_1477082852658_4696" face="Arial"><span class="yiv1678085506834493919-21102016" id="yui_3_16_0_ym19_1_1477082852658_4695">Some blind
folk at Cherrywood Pointe <span class="yiv1678085506288381620-21102016"> (senior
living) </span>in Savage have tech support from MN Services for the Blind
for Dragon (and related) screen reading software which needs internet to
function properly. <span class="yiv1678085506288381620-21102016" id="yui_3_16_0_ym19_1_1477082852658_4983"> Cherrywood is an Ebenezer managed facility with
about 70 "independent living" residents who are cabalbe and typically
affluent (rent is quite high). Wifi is included in rent.
</span></span><span class="yiv1678085506834493919-21102016" id="yui_3_16_0_ym19_1_1477082852658_4702">The wifi connection is
erratic, and at such low speed that the software doesn't work. I'm trying
to help identify the problems<span class="yiv1678085506288381620-21102016"> so thet can be
fixed</span>.<span class="yiv1678085506288381620-21102016" id="yui_3_16_0_ym19_1_1477082852658_4701"> "Bandaids" used before
have not worked. </span></span></font></font></div>
<div><font size="4" face="Arial"><span class="yiv1678085506834493919-21102016"></span></font> </div>
<div id="yui_3_16_0_ym19_1_1477082852658_4710"><span class="yiv1678085506834493919-21102016" id="yui_3_16_0_ym19_1_1477082852658_4709"><font id="yui_3_16_0_ym19_1_1477082852658_4708" size="4"><font id="yui_3_16_0_ym19_1_1477082852658_4707" face="Arial"><span class="yiv1678085506288381620-21102016"> What is a typical </span>building
setup? My info is only approximate now. Centurylink has a "big"
fiber-optic feed to the equipment room. Cherrywood/Ebenezer equipment in
the "communications room" converts to wire distribution. There is a
"building router" that has multiple "CAT5" feeds that support offices and 3
pairs of access points that distribute wifi<span class="yiv1678085506288381620-21102016">
in the facility </span>.</font></font></span></div>
<div><font size="4" face="Arial"><span class="yiv1678085506834493919-21102016"></span></font> </div>
<div id="yui_3_16_0_ym19_1_1477082852658_4714"><font id="yui_3_16_0_ym19_1_1477082852658_4713" size="4" face="Arial"><span class="yiv1678085506834493919-21102016" id="yui_3_16_0_ym19_1_1477082852658_4712">All I need to know
is basic bandwidth and connection info: I do not need to know anything private,
and do not seek any actual admin access.</span></font></div>
<div><font size="4" face="Arial"><span class="yiv1678085506834493919-21102016"></span></font> </div>
<div><font size="4" face="Arial"><span class="yiv1678085506834493919-21102016">What is <span class="yiv1678085506288381620-21102016"> a</span> likely building router make and
model?</span></font></div>
<div><font size="4" face="Arial"><span class="yiv1678085506834493919-21102016">What is <span class="yiv1678085506288381620-21102016"> a</span> likely wifi access point make and
model?</span></font></div>
<div><font size="4" face="Arial"><span class="yiv1678085506834493919-21102016"></span></font> </div>
<div><font size="4" face="Arial"><span class="yiv1678085506834493919-21102016">Are there typical
bandwidth or speed restrictions affecting residents and
guests?</span></font></div>
<div><font size="4" face="Arial"><span class="yiv1678085506834493919-21102016">The connection speed
of the 802.11g<span class="yiv1678085506288381620-21102016">/n </span> links is usually
only 11MHz, and <span class="yiv1678085506288381620-21102016"> only</span><span class="yiv1678085506288381620-21102016"> once in a
while </span>54MHz.</span></font></div>
<div><font size="4" face="Arial"><span class="yiv1678085506834493919-21102016">The internet speed
is usually only about 1.5 mb/sec, <span class="yiv1678085506288381620-21102016"> and
</span>occasionally 3<span class="yiv1678085506288381620-21102016"> mb/sec </span> or so.</span></font></div>
<div><font size="4" face="Arial"><span class="yiv1678085506834493919-21102016"></span></font> </div>
<div><span class="yiv1678085506834493919-21102016"><font size="4"><font face="Arial">Those numbers
seem far below a typical "wifi hotspot" connection.<span class="yiv1678085506288381620-21102016"> I've never experienced such bad
connections as these. What does a typical hotspot like a Dunn Bros
coffee shop offer?</span></font></font></span></div>
<div><font size="4" face="Arial"><span class="yiv1678085506834493919-21102016"></span></font> </div>
<div><font size="4" face="Arial"><span class="yiv1678085506834493919-21102016"></span></font> </div>
<div><font size="4" face="Arial"><span class="yiv1678085506834493919-21102016">Please assist as you
can.</span></font></div>
<div><font size="4" face="Arial"><span class="yiv1678085506834493919-21102016"></span></font> </div>
<div><font size="4" face="Arial"><span class="yiv1678085506834493919-21102016">Chuck
Cole</span></font></div>
<div><font size="4" color="#0000ff" face="Arial"><span class="yiv1678085506834493919-21102016"></span></font></div></div></div><br>_______________________________________________<br>TCLUG Mailing List - Minneapolis/St. Paul, Minnesota<br><a ymailto="mailto:tclug-list@mn-linux.org" href="mailto:tclug-list@mn-linux.org">tclug-list@mn-linux.org</a><br><a href="http://mailman.mn-linux.org/mailman/listinfo/tclug-list" target="_blank">http://mailman.mn-linux.org/mailman/listinfo/tclug-list</a><br><br><br></div> </div> </div> </div></div><pre>_______________________________________________
TCLUG Mailing List - Minneapolis/St. Paul, Minnesota
<a href="mailto:tclug-list@mn-linux.org">tclug-list@mn-linux.org</a>
<a href="http://mailman.mn-linux.org/mailman/listinfo/tclug-list">http://mailman.mn-linux.org/mailman/listinfo/tclug-list</a>
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