<html><head><meta http-equiv="Content-Type" content="text/html charset=windows-1252"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;" class="">The only way Comcast puts anything on your system is you INSTALLED it yourself.<div class=""><br class=""></div><div class="">Sounds like a mistake was made, Linda… not something Comcast did directly. </div><div class=""><br class=""></div><div class="">Sounds to me that CL is no better than Comcast. </div><div class="">I don’t like Charter here in Rochester but it’s functional. <br class=""><div class=""><br class=""></div><div class=""><br class=""></div><div class=""><br class=""><div><blockquote type="cite" class=""><div class="">On Aug 16, 2016, at 9:43 AM, Linda Kateley <<a href="mailto:lkateley@kateley.com" class="">lkateley@kateley.com</a>> wrote:</div><br class="Apple-interchange-newline"><div class="">
  
    <meta content="text/html; charset=windows-1252" http-equiv="Content-Type" class="">
  
  <div bgcolor="#FFFFFF" text="#000000" class=""><p class="">I really like cl compared to the alternatives, had comcast for
      like 20 minutes and watched as they dropped spyware on my system..<br class="">
    </p><p class="">So here is a funny little glitch. When they were installing my 1g
      they saw that someone else was using my credentials. Solution,
      close the account and start a new one to flush the old creds. I
      had paid in full for cl and my direct tv. Anyways long story short
      I now get 3 bills, one for old account, one for new account and
      one for directv. I know I will have to block out like 4 hours to
      get it fixed, so they are all sitting on my desk...</p><p class="">linda<br class="">
    </p>
    <br class="">
    <div class="moz-cite-prefix">On 8/15/16 8:38 PM, Kelly Williams
      wrote:<br class="">
    </div>
    <blockquote cite="mid:CALkoPAosVNuqQcvYqFKrsqP-d0Udfm19ieOVX8C0LfCSTZm6Yg@mail.gmail.com" type="cite" class="">
      <div dir="ltr" class="">I have had better luck with CL then my local
        provider, CL fixes things faster than HTC, CL has better speeds,
        and if CL goes down its like 3-10 minutes. HTC goes down its
        more like a day they are down..<br class="">
      </div>
      <div class="gmail_extra"><br class="">
        <div class="gmail_quote">On Mon, Aug 15, 2016 at 8:33 PM, Justin
          Krejci <span dir="ltr" class=""><<a moz-do-not-send="true" href="mailto:jus@krytosvirus.com" target="_blank" class="">jus@krytosvirus.com</a>></span>
          wrote:<br class="">
          <blockquote class="gmail_quote" style="margin:0 0 0
            .8ex;border-left:1px #ccc solid;padding-left:1ex">
            <div class="">I had a similar experience but having to do with fees
              connected to my moving from one address to another. After
              8 or 9 phone calls and still not getting service activated
              on the scheduled move in date (or even the next couple of
              days) I did get a fee that we had agreed to beforehand
              would not happen. After numerous more calls and lots of
              them arguing they had no record of any such agreement (the
              supervisor I had spoken to before the move claimed there
              would be a note on my account) I was finally fed up. I
              told them, "I know you record all phone calls so I demand
              you dig up all of the calls with me on these dates." I
              proceeded to give them the multiple dates I had logged my
              phone calls on. They reluctantly agreed to do this but
              said it could take up to a couple of days to do. The next
              morning (or maybe it was even later that same day) they
              called me back and decided it was easier and likely way
              cheaper to just refund me all of the fees and other crap
              they tacked onto my account, including a new modem rental
              that I specifically told them I don't want. I said, "if
              you want the modem back you better provide me a shipping
              label or else send someone to come get it at my
              convenience."  They eventually caved on all points.
              <div class=""><br class="">
              </div>
              <div class="">At this point my plan is to never make any changes
                with them as they always screw something up on every
                change. </div>
              <div class=""><br class="">
              </div>
              <div class="">This is, by far, superior to my experiences with
                Comcast who are now forbidden from ever attaching their
                network to my house (TV and internet both). </div>
              <div class=""><br class="">
              </div>
              <div class="">Sigh... At least I can run Linux and stuff and have
                been windows free on my laptops and workstations for a
                long time now. Dealing with windows is like dealing with
                CenturyLink, you have to pay an extra hidden fee that is
                just waiting to give you a bad day, seemingly on
                purpose.</div>
              <div class=""><br class="">
              </div>
              <div class="">Still running Linux Mint on my laptop and workstation
                to much satisfaction. </div>
              <span class="">
                <div class=""><br class="">
                </div>
                <div class=""><br class="">
                </div>
                <div class="">
                  <div dir="auto" class="">
                    <div dir="auto" class="">
                      <div dir="auto" class=""><br class="">
                      </div>
                      <div dir="auto" class=""><br class="">
                      </div>
                    </div>
                  </div>
                </div>
                <div class=""><br class="">
                </div>
                <div style="font-size: 100%;" class="">
                  <div class="">-------- Original message --------</div>
                  <div class="">From: Ryan Coleman <<a moz-do-not-send="true" href="mailto:ryan.coleman@cwis.biz" target="_blank" class="">ryan.coleman@cwis.biz</a>> </div>
                  <div class="">Date: 8/15/16 4:00 PM (GMT-06:00) </div>
                  <div class="">To: TCLUG Mailing List <<a moz-do-not-send="true" href="mailto:tclug-list@mn-linux.org" target="_blank" class="">tclug-list@mn-linux.org</a>> </div>
                  <div class="">Cc: <a moz-do-not-send="true" href="mailto:cialug@cialug.org" target="_blank" class="">cialug@cialug.org</a>
                  </div>
                  <div class="">Subject: Re: [tclug-list] Get it in writing </div>
                  <div class=""><br class="">
                  </div>
                </div>
                I fought with Century Link over the FTTN speeds and
                refused to pay a penny after the first weekend when only
                their speed test met the speed expectations. 
                <div class=""><br class="">
                </div>
                <div class="">I got my $250 back for the installation.</div>
                <div class=""><br class="">
                </div>
                <div class="">Twice.</div>
                <div class=""><br class="">
                </div>
                <div class="">It helps to argue and work on breach of contract to
                  get them to abide by the agreement.</div>
              </span>
              <div class=""><br class="">
                <div class="">
                  <blockquote type="cite" class=""><span class="">
                      <div class="">On Aug 15, 2016, at 3:54 PM, Brian Wood <<a moz-do-not-send="true" href="mailto:woodbrian77@gmail.com" target="_blank" class="">woodbrian77@gmail.com</a>>
                        wrote:</div>
                      <br class="">
                    </span>
                    <div class=""><span class="">
                        <div dir="ltr" class="">
                          <div class="">
                            <div class="">
                              <div class="">
                                <div class="">
                                  <div class="">
                                    <div class="">
                                      <div class="">
                                        <div class="">I signed up recently with
                                          CenturyLink and we agreed to a
                                          $50 <br class="">
                                          discount off the price of the
                                          modem.  Now I got the first
                                          bill<br class="">
                                        </div>
                                      </div>
                                      and no discount.  I called them
                                      and they said they could only <br class="">
                                      give me a $25 discount --
                                      something about how that was all <br class="">
                                      that was available at the time I
                                      signed up.  I didn't get the<br class="">
                                    </div>
                                  </div>
                                </div>
                                terms we agreed to in writing so I just
                                said OK.  But at least I <br class="">
                              </div>
                              can let others know of what happened and
                              maybe help you<br class="">
                            </div>
                            avoid the same mistake.  <br class="">
                            <br class="">
                            -- <br class="">
                            <div data-smartmail="gmail_signature" class="">
                              <div dir="ltr" class="">
                                <div class="">
                                  <div dir="ltr" class="">Brian<br class="">
                                  </div>
                                  <div class="">Ebenezer Enterprises - In G-d we
                                    trust.<br class="">
                                  </div>
                                  <div class=""><a moz-do-not-send="true" href="http://webebenezer.net/" target="_blank" class="">http://webEbenezer.net</a><br class="">
                                  </div>
                                  <div dir="ltr" class=""><br class="">
                                    <br class="">
                                  </div>
                                </div>
                              </div>
                            </div>
                          </div>
                        </div>
                      </span><span class="">
                        ______________________________<wbr class="">_________________<br class="">
                        TCLUG Mailing List - Minneapolis/St. Paul,
                        Minnesota<br class="">
                        <a moz-do-not-send="true" href="mailto:tclug-list@mn-linux.org" target="_blank" class="">tclug-list@mn-linux.org</a><br class="">
                        <a moz-do-not-send="true" href="http://mailman.mn-linux.org/mailman/listinfo/tclug-list" target="_blank" class="">http://mailman.mn-linux.org/<wbr class="">mailman/listinfo/tclug-list</a><br class="">
                      </span></div>
                  </blockquote>
                </div>
                <br class="">
              </div>
            </div>
            <br class="">
            ______________________________<wbr class="">_________________<br class="">
            TCLUG Mailing List - Minneapolis/St. Paul, Minnesota<br class="">
            <a moz-do-not-send="true" href="mailto:tclug-list@mn-linux.org" class="">tclug-list@mn-linux.org</a><br class="">
            <a moz-do-not-send="true" href="http://mailman.mn-linux.org/mailman/listinfo/tclug-list" rel="noreferrer" target="_blank" class="">http://mailman.mn-linux.org/<wbr class="">mailman/listinfo/tclug-list</a><br class="">
            <br class="">
          </blockquote>
        </div>
        <br class="">
      </div>
      <br class="">
      <fieldset class="mimeAttachmentHeader"></fieldset>
      <br class="">
      <pre wrap="" class="">_______________________________________________
TCLUG Mailing List - Minneapolis/St. Paul, Minnesota
<a class="moz-txt-link-abbreviated" href="mailto:tclug-list@mn-linux.org">tclug-list@mn-linux.org</a>
<a class="moz-txt-link-freetext" href="http://mailman.mn-linux.org/mailman/listinfo/tclug-list">http://mailman.mn-linux.org/mailman/listinfo/tclug-list</a>
</pre>
    </blockquote>
    <br class="">
  </div>

_______________________________________________<br class="">TCLUG Mailing List - Minneapolis/St. Paul, Minnesota<br class=""><a href="mailto:tclug-list@mn-linux.org" class="">tclug-list@mn-linux.org</a><br class="">http://mailman.mn-linux.org/mailman/listinfo/tclug-list<br class=""></div></blockquote></div><br class=""></div></div></body></html>