Danny-<br><br>As an aside, is there a particular reason to use Fedora 7 (and not Fedora 8)? Even if you can't get Adobe's player running, Fedora 8 seems to have its own repository for an open-source Flash player:<br>
<br><a href="http://docs.fedoraproject.org/release-notes/f8/en_US/sn-Desktop.html#sn-Enabling-Flash-Plugin">http://docs.fedoraproject.org/release-notes/f8/en_US/sn-Desktop.html#sn-Enabling-Flash-Plugin</a><br><br>-Brian D.
<br><br><div class="gmail_quote">On Nov 11, 2007 6:43 PM, Danny <<a href="mailto:bunjee@charter.net">bunjee@charter.net</a>> wrote:<br><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
If there is anyone out there that can help me install adobe flash player<br>- I really would appreciate it. I have Fedora 7.I have this folder on my<br>desktop - /home/bunjee/Desktop/adobe-release-i386-1.0-1.noarch.rpm.<br>
I also have this folder on my desktop -<br>/home/bunjee/Desktop/install_flash_player_9_linux.tar.gz<br>I have been trying to install this software for about a month now - very<br>frustrating. I specifically go to <a href="http://weather.com" target="_blank">
weather.com</a> & it asks me to install<br>missing plugins. Please help me. I am very new to Linux - so I need very<br>specific instructions.<br>Thanx<br>Danny J.<br>On Sun, 2007-11-11 at 12:00 -0600, <a href="mailto:tclug-list-request@mn-linux.org">
tclug-list-request@mn-linux.org</a><br>wrote:<br>> Send tclug-list mailing list submissions to<br>> <a href="mailto:tclug-list@mn-linux.org">tclug-list@mn-linux.org</a><br>><br>> To subscribe or unsubscribe via the World Wide Web, visit
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tclug-list-owner@mn-linux.org</a><br>><br>> When replying, please edit your Subject line so it is more specific<br>> than "Re: Contents of tclug-list digest..."<br>><br>><br>> Today's Topics:
<br>><br>> 1. Re: [OT] Scruffy linux box needs IP address (Anna Edwards)<br>> 2. Re: Creating a problem determination guide (Bob Hartmann)<br>><br>><br>> ----------------------------------------------------------------------
<br>><br>> Message: 1<br>> Date: Sat, 10 Nov 2007 16:55:03 -0800 (PST)<br>> From: Anna Edwards <<a href="mailto:anna2edw@yahoo.com">anna2edw@yahoo.com</a>><br>> Subject: Re: [tclug-list] [OT] Scruffy linux box needs IP address
<br>> To: "<a href="mailto:samir.nassar+tclug@steamedpenguin.com">samir.nassar+tclug@steamedpenguin.com</a>"<br>> <<a href="mailto:samir.nassar+tclug@steamedpenguin.com">samir.nassar+tclug@steamedpenguin.com
</a>><br>> Cc: "<a href="mailto:tclug-list@mn-linux.org">tclug-list@mn-linux.org</a>" <<a href="mailto:tclug-list@mn-linux.org">tclug-list@mn-linux.org</a>><br>> Message-ID: <<a href="mailto:867775.22917.qm@web33701.mail.mud.yahoo.com">
867775.22917.qm@web33701.mail.mud.yahoo.com</a>><br>> Content-Type: text/plain; charset=us-ascii<br>><br>> if it will fit in a coat closet and your willing to pay (probibily 5 a month) and you dont mind a random ip address, i could probibilly let you leach an approx. 500 kbps (rough un-limited to 6 mbps). we have a 10/100 mbps switch with a wireless g part on it.
<br>><br>> Samir Nassar wrote:<br>> > If there are LUG members that are able to offer an IP address and some<br>> > spare bandwidth let me know. I have a linux box that does not use much<br>> > traffic, has few outside-facing services and has functioning and
<br>> > well-behaved IPTables rules in need of a home.<br>> > --<br>> > Samir M. Nassar<br>> > <a href="mailto:samir.nassar@steamedpenguin.com">samir.nassar@steamedpenguin.com</a><br>> > _______________________________________________
<br>> > TCLUG Mailing List - Minneapolis/St. Paul, Minnesota<br>> > <a href="mailto:tclug-list@mn-linux.org">tclug-list@mn-linux.org</a><br>> > <a href="http://mailman.mn-linux.org/mailman/listinfo/tclug-list" target="_blank">
http://mailman.mn-linux.org/mailman/listinfo/tclug-list</a><br>><br>><br>> __________________________________________________<br>> Do You Yahoo!?<br>> Tired of spam? Yahoo! Mail has the best spam protection around
<br>> <a href="http://mail.yahoo.com" target="_blank">http://mail.yahoo.com</a><br>><br>><br>><br>> ------------------------------<br>><br>> Message: 2<br>> Date: Sat, 10 Nov 2007 21:33:57 -0600<br>
> From: "Bob Hartmann" <<a href="mailto:bob.hartmann@gmail.com">bob.hartmann@gmail.com</a>><br>> Subject: Re: [tclug-list] Creating a problem determination guide<br>> To: <a href="mailto:tclug-list@mn-linux.org">
tclug-list@mn-linux.org</a><br>> Message-ID:<br>> <<a href="mailto:b8fc4dd90711101933y1c006d09pc25e3b19f8efbd5c@mail.gmail.com">b8fc4dd90711101933y1c006d09pc25e3b19f8efbd5c@mail.gmail.com</a>><br>> Content-Type: text/plain; charset="iso-8859-1"
<br>><br>> On Nov 10, 2007 8:27 AM, Josh Welch <<a href="mailto:josh@joshwelch.com">josh@joshwelch.com</a>> wrote:<br>><br>> > Quoting Wayne Johnson <<a href="mailto:wdtj@yahoo.com">wdtj@yahoo.com</a>
>:<br>> ><br>> > > I know this is a bit off topic...<br>> > ><br>> > > Our support organization is trying to create a problem determination<br>> > > guide for our product. What I mean is a "scripted" flow chart that
<br>> > > they run through to try and isolate (or even fix) a customer's<br>> > > problem. The biggest issue I see with this is that as a product<br>> > > changes over it's lifetime, the contents of this guide will change. In
<br>> > > addition, we'll want this to be developed by the support personal as<br>> > > they gain experience with the product, finding new diagnostic<br>> > > procedures and tools.<br>> > >
<br>> > > This is likely something built on a<br>> > > hierarchical database with a bunch of questions like, does this work?<br>> > > Does that error occur? Is there this message in a log?<br>> > >
<br>> > > Anyone seen this? Any suggestions.<br>> > ><br>> > Yeah, I've seen this to varying degrees of success. If the product for<br>> > which you are trying to do this has any degree of complication, then
<br>> > it's damn hard to put together a document of this sort. There are too<br>> > many ways that a troubleshooting process can fork.<br>> > I'm assuming the point here is that you're looking to get new people
<br>> > up to speed in a rapid fashion, correct? Your best bet is to identify<br>> > the low hanging fruit, those simple issues which address a large<br>> > number of your problems, and tackle those. That should get you part of
<br>> > the way there. Your next bet bet would likely be to break down the<br>> > product into specific areas of functionality. Perhaps have a top level<br>> > guide that helps your support staff to determine which area the issue
<br>> > lies in. They then turn to the document for that particular area which<br>> > drills down more deeply into specifics.<br>> > It would seem that this format lends itself well to a Wiki, I've never
<br>> > actually gotten to implementing such a thing but it's great in theory.<br>> ><br>> > Josh<br>> ><br>> ><br>> I heard Wiki too. Many Wiki's offer templates and forms for structure, but
<br>> also have whiteboards for "X is being Y'd this week." Support people can<br>> follow a process tree and still have search capabilities. Wiki also has the<br>> benefit of a sense of ownership, which was implied in Wayne's original
<br>> post. I was once a TWiki freak; I still think it's a good solution, but<br>> I've been scolded here for being too retro or something. Maybe geeklog. I<br>> dunno. My main point is that this can be done well within any of a number
<br>> of already-built web frameworks without much if any coding. And it can be<br>> implemented and grown rather quickly.<br>><br>><br>> _______________________________________________<br>><br>><br>
> TCLUG Mailing List - Minneapolis/St. Paul, Minnesota<br>> > <a href="mailto:tclug-list@mn-linux.org">tclug-list@mn-linux.org</a><br>> > <a href="http://mailman.mn-linux.org/mailman/listinfo/tclug-list" target="_blank">
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</a><br>><br>> End of tclug-list Digest, Vol 35, Issue 17<br>> ******************************************<br><br><br>_______________________________________________<br>TCLUG Mailing List - Minneapolis/St. Paul, Minnesota
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</blockquote></div><br>