> Click the "All Service Ports" text to get the port scan being > referenced. Aha. Thanks for clarifying this. I will do the scan as soon as I get a browser window behind the router/modem and will report back. The website looked really 90s and saturating/non-intuitive, but it was user-error from my end. > Shields up tells me that I am responding to pings. I have my cable > modem set to bridge mode and my firewall device explicitly has "respond > to ping" disabled. > That means either my firewall is broken or the cable modem is > responding to pings and I bet it's the cable modem. > I couldn't find a way to disable responding to pings by logging into > the cable modem... Not surprising at all... I am sure that from the "customer service" point of view your provider wants to be able to, at the very least, get an idea of whether the router/modem is alive. Given that everything has had service ports for over 10 years now, chances are the latest firmware simply does not allow a user to turn them off. I can see how they would want to sell you a car with the hood welded shut.