And a brief amendment to my previous email... With Dell Laptops the extra money you pay for complete care is well worth it. With Complete Care, Dell will send out a tech to replace broken LCDs, keyboards, rubber feet, what ever at no cost to you. For example, if one of the keys falls off your laptop keyboard you will have to replace the entire keyboard to get that key back. Quick Mental list of the abuses my users have subjected their laptops to: - Chicken Soup spilled on laptop. - Beer spilled on laptop. - Broken LCD (We never convinced the user to tell us how it got broken) - Broken hinges - Broken latches - Replaced motherboard due to bad docking port. - Numerous keyboards replaced due to missing keys. - Missing rubber feet. (No tech for this one, they just send new rubber feet.) Dell didn't question anything, they just sent us the parts and a tech if we requested it. (We request a tech more often than not as it's one less thing we have to do.) The techs sent our way have always been from Unisys and they can all take apart a laptop faster I can. I don't have any experience with Apple and Lenovo's plans, but I would assume they are competitive. -- Andrew S. Zbikowski | http://andy.zibnet.us SELECT * FROM users WHERE clue >0; 0 rows returned