On Wed, Jun 19, 2002 at 02:22:42PM -0500, Austad, Jay wrote: > I was told by a certain high up ATT person that all the people who work for > their cable modem division currently don't really give a shit about anything > over there. Apparently there is some merger thing happening or something, > and they are all just waiting to be laid off. Many people have already > left, and the remaining ones are just doing a half-assed job. He said that > getting them to do anything that requires any amount of effort is nearly > impossible. And this is different how? I've always had mildly crappy service. > Comforting thought, since I have an ATT cable modem, which has > been working terrible lately (periods of very slow connectivity and high > latency). Let me guess, about 5pm until midnight, ~300-500ms latency, kind of like this: Packets Pings Hostname %Loss Rcv Snt Last Best Avg Worst 2. c-24-118-252-1.mn.client2.attbi.com 0% 57 57 12 11 16 61 3. bar01-f5-1-0.invehe1.mn.attbb.net 0% 57 57 12 11 16 39 4. bar01-p0-0.newphe1.mn.attbb.net 0% 57 57 13 11 15 26 5. bar01-p4-1-0.aftohe1.mn.attbb.net 0% 57 57 12 12 17 51 6. 24.31.1.193 0% 56 57 207 182 226 266 7. 24.31.2.105 0% 56 57 206 180 227 285 8. 24.31.2.81 0% 56 57 207 178 227 302 9. 12.126.248.117 0% 56 56 211 176 227 280 seems to ramp up as the night progresses until about midnight when it starts to die off. I talked to a local NOC guy, he didn't seem to care 'All we're selling is connectivity, not good service' seems to be AT&T's motto. > Jay -- Matthew S. Hallacy FUBAR, LART, BOFH Certified http://techmonkeys.org/~poptix GPG public key 0x01938203