From egalstad at nagios.com  Sun Apr  3 17:30:43 2011
From: egalstad at nagios.com (Ethan Galstad)
Date: Sun, 03 Apr 2011 17:30:43 -0500
Subject: [tclug-jobs] Student Technical Support Position (Nagios/Linux/Open
	Source)
Message-ID: <4D98F513.7060604@nagios.com>


Nagios Enterprises is looking for an individual that has experience 
working with Linux and Open Source Software and is interested in working 
with network monitoring and network management applications.

This position is perfect for a student and has the opportunity to grow 
in several directions (including development) if desired.  You don't 
need to be a tech superhero when you start - you can grow into that over 
time.  A great attitude/persona combined with some basic knowledge and 
the desire to grow and learn over time is what we're looking for!


About Us:
---------
We're a local, Twin Cities-based software startup that's disrupting the 
IT infrastructure monitoring market and growing fast.  Our Open Source 
and commercial monitoring products - Nagios Core and Nagios XI - are 
used by hundreds of thousands of people worldwide and are among the most 
popular monitoring solutions on the market.


Your Duties Will Include:
-------------------------
- Testing Nagios product releases and software that integrates with Nagios
- Providing technical support via email, forum, and phone
- Writing and updating technical documentation
- Working with our team to improve existing products and develop new 
products


Rough Breakdown Of Duties:
--------------------------
- 40% Technical Support (email lists, forum boards)
- 40% Testing and Integration (product releases, external product 
integration)
- 20% Content Creation (documentation, FAQs, etc)


Required Qualifications:
------------------------
Experience With:
	- Open Source Software
	- Windows (XP, Vista, or 7)
	- Linux (preferably CentOS)
	- Installing Linux applications from packages (RPMs, etc) and source code
	- Networking protocols (HTTP, FTP, SSH, etc)
	- Shell (Bash) or Perl scripting (basic experience ok)
Location:
	- Local to the Minneapolis/Saint Paul metro area
Persona:
	- Excellent written and verbal skills and grasp of the English language
	- Professional work ethic and attitude
	- Ability to work well in a fast-paced, team environment
	- Ability to meet deadlines and exceed expectations
	- Positive, can-do attitude
	- Attention to detail
	
	
Preferred Qualifications:
-------------------------
Preference will be given to candidates with one or more of the following:
	- Experience using Nagios to monitor network devices, applications, and 
services
	- Experience creating RPM or Debian/Ubuntu packages
	- Understanding of networking technologies (switches, routers, firewalls)
	- Experience tuning Linux systems to increase performance
	- Understanding of Open Source Database servers (MySQL, PostgresQL)
	- Knowledge of HTML / CSS / PHP

	
Compensation/Term:
------------------
This is a part-time (20 hours per week) position that pays $15/hr to 
qualified candidates.  The position may be expanded to full time over 
the summer months.  This is a 6-month position, with the possibility of 
extended / ongoing employment and advancement after the initial term.
	
	
Application Process:
--------------------
Send your resume to jobs at nagios.com, along with examples of your past 
work (if available).  Stand out and tell us why we should hire you over 
someone else!