From mike at mikerochford.com Thu Jun 2 19:00:43 2005 From: mike at mikerochford.com (Mike Rochford) Date: Wed Jun 22 15:57:50 2005 Subject: [tclug-jobs] TechSupport Position. Message-ID: <429F9D33.6020900@mikerochford.com> Hey, I know its not the best job but hey its an opening somewhere. Excellent job to get your Help desk time in! It also has some good benefits (solid health care, 401k with match, 16 days paid time off annually, tuition and health club reimbursement programs). Great first job in the "real world", it has great opportunities! -Mike http://tinyurl.com/berfl ------------------------------------------------- Technical Support Specialist I Shift is 10:00am to 7:00pm Eschelon Telecom, Inc. is a rapidly growing provider of integrated voice, data and Internet services and business telephone systems. We employ more than 1,200 of the industry's most talented professionals. Eschelon currently provides service to over 50,000 small and medium size business customer in Minnesota, Arizona, Utah, Washington, Oregon, Colorado, Nevada and California. This position offers: - Outstanding work environment, inspiring leadership, and a career path for advancement - Strong benefits package - solid health care, 401k with match, 16 days paid time off annually, tuition and health club reimbursement programs General Summary: This position is responsible to provide customer telephone technical support for resolving basic data services related problems. Responsibilities for the position include the ability to work effectively both independently and in a team environment. Requires the ability to utilize customer service techniques and technical knowledge. This position requires frequent contact with customers and other employees. Essential Job Functions: 1. Answer calls and provide courteous customer service to new and existing 90% Customers including ACD overflow including creation of trouble tickets on new reports. a. Document customer issues and maintain accurate customer database information. b. Perform system administration functions. c. Stay current on industry and company changes d. Complex troubleshooting and level one escalations with vendors e. Domain/DNS routing troubleshooting and FTP connection assistance as well as customer system administration in troubleshooting. Resetting passwords and adding/deleting mailboxes. f. LAN configuration/router connection and troubleshooting g. Advanced (X) DSL and ISDN router configuration including port forwarding, host mapping. h. Basic T1 router connection and configuration. i. Assist in the training of level one technicians. j. Broad knowledge of ISDN, DSL, T1, IDSL, ADSL, DUN, etc. 2. Perform system administration functions. Other tasks/assignments as requested. 10% Knowledge, Skills and Abilities: 1. Knowledge of networking, Windows and/or Mac Operating systems, Systems Utilities, Internet client software, modem and PC troubleshooting, including: -DHCP Servers -SMTP -TCP/IP -ARP -TCP Address and Sub Net Mask -Network Protocols -Bridges and Routers -T1 Technology -UNIX Commands 2. The ability to adapt to a rapidly growing and constantly changing industry and work environment. 3. Knowledge of the systems, products and services of the company 4. Ability to read analyzes and interprets general business periodicals, professional journals, and technical procedures. 5. Knowledge of and ability to apply commonly accepted rules of grammar, spelling and punctuation in written communications 6. Skill in customer relations, such as the ability to respond to requests with sensitivity and a sense of urgency to resolve issues 7. Skill of administering and scheduling activities involving multiple parties 8. Ability to work cooperatively within a group to make the work of the group successful and effective 9. Ability to identify and sequence actions to achieve goals while considering possible risks 10. Ability to identify, prioritize and respond to multiple and simultaneous issues 11. Ability to present information to diverse audiences in diverse settings Education and Experience: High school diploma or equivalent Level I IP Support experience or 1-2 years of technical support experience and/or the equivalent in training. MCSE, CCNA, and A+ Certification is preferred. Organization skills Communication skills From tpenney at gmail.com Wed Jun 15 11:06:31 2005 From: tpenney at gmail.com (Tom Penney) Date: Wed Jun 22 15:57:52 2005 Subject: [tclug-jobs] Mail server setup Message-ID: <5c596d0e050615090650bb0388@mail.gmail.com> I'm looking for someone to work with me on a consulting basis to set up some mail servers. I have little experience MTA's and don't have time to attempt this on my own. I'm looking for someone with some experience with various mail transfer agents setting up mail services for multiple domains, spam filtering, virus protection, etc. I'm thinking postfix but am open to suggestions based on what might be best in our situation. Contact me off list if you are interested. -- Tom Penney From jjphelps at jamestower.com Thu Jun 23 21:23:36 2005 From: jjphelps at jamestower.com (Phelps, John J. (James Tower)) Date: Tue Jun 28 11:26:53 2005 Subject: [tclug-jobs] RED HAT LINUX ENGINEER POSITION AVAILABLE Message-ID: Position: Hosting Services Red Hat Linux Engineer Department: Hosting Services Position Type: Full-Time Pay Type: Salary Location: North Mankato, MN Description: Linux engineer opportunity to join a fast paced, customer focused web hosting environment. We support 40+ Linux servers running Red Hat Linux Enterprise Server. James Tower's team based environment provides significant individual technical development plus the opportunity to work with our programming, client services and creative services departments to develop and deploy great technical solutions to help our customers grow their businesses. Qualifications: Proven track record of demonstrating a strong sense of ownership and responsibility for a Linux server hosting environment. Willingness and ability to promptly respond to alerts 24 X 7 X 365 as part of an on call support rotation. Essential components of this position are: strong attention to details, the ability to work on and prioritize multiple projects concurrently, excellent troubleshooting skills, great interpersonal communication skills including both verbal & listening components. Technical ability must include 3 or more years of Red Hat Linux server build and support experience along with strong competencies in Apache, Tomcat, Java, Perl, MySQL, PostgreSQL, SMTP, FTP, Sendmail, and TCP/IP. Willingness and ability to promptly respond to alerts 24 X 7 X 365 as part of an on call support rotation is required. RHCE/RHCT certifications a plus and given first consideration. To Apply: Send resume and cover letter, including how you heard about this position; U.S. Mail: James Tower Attn: Human Services 1985 Lookout Drive North Mankato, MN 56003 E-Mail: jobs at jamestower.com Other questions, please send them directly to: John J. Phelps Director of Operations James Tower, Inc. 1985 Lookout Drive North Mankato, MN 56003 Desk: 507-386-9317 Cell: 507-380-8717 email: jjphelps@jamestower.com -------------- next part -------------- An HTML attachment was scrubbed... URL: http://shadowknight.real-time.com/pipermail/tclug-jobs/attachments/20050623/d2968a58/attachment.html From mnworksjob at iexposure.com Mon Jun 27 19:00:50 2005 From: mnworksjob at iexposure.com (Jeff Hahn) Date: Tue Jun 28 11:26:54 2005 Subject: [tclug-jobs] Network Support Position Message-ID: I'm looking for a mid-level person who is looking to grow with a small company, have a significant amount of responsibility and decision making in a small company. We are looking to roll out several new security products this year and grow our hosting business. Full-Time Job Internet Exposure is a Minnesota Web Development Company specializing in database driven websites, custom applications, web marketing and hosting. Since 1995, Internet Exposure has provided solutions to help businesses keep pace with opportunities offered by Internet technology. Team iE analyzes existing sites and offers both design and structural improvements. We also suggest vehicles such as search engine optimization and subscriber-based e-mail services to draw appropriate traffic to the web site. http://www.iexposure.com Schedule: 8-5 / 9-6 M-F plus on call duties Salary/Wages: DOE $35-55K Location: North East Minneapolis RESPONSIBILITIES: Configuration and maintenance of software and hardware required to maintain a web hosting and ISP environment. Installation and maintenance of Microsoft Core Services, to include Active Directory, Exchange, WINS, and DNS. Constant monitoring of network for malicious activity. Administration and maintenance of Enterprise backup solutions. Firewall configuration and maintenance to protect web servers and databases, utilizing a Multi-layered access control structure. Setup and support anti-virus protection utilizing Norton Anti-Virus Corporate Edition. Setup and maintain user authentication and data services through NIS, Samba, Active Directory, and NFS. Data circuit installation and setup. Help desk support for all offered services of Internet Exposure. QUALIFICATIONS: Strong Unix/Linux and Windows server background. Understanding of most of our server applications (Apache, MySQL, Enhydra, RADIUS, bind, postfix, POP3, IMAP, samba, dhcpd, IPSEC, ssh, IIS, MSSQL2000, Active Directory) Cisco router Configuration and maintenance Workstation configuration support (email, ip configuration, dialup set up, basic troubleshooting procedures) Hardware configuration support (basic hardware troubleshooting skills, be able to take apart and put together a computer system) Network skills (understanding of routing, switching, bridging, sub netting, network troubleshooting, network topologies) Network security (understanding of firewalls, user permissions, basicsecurity procedures) Customer support skills (phone support, email support, personable) Provide excellent customer service Be self motivated and highly organized Ability to work independently For this position, we are seeking a highly technical person to manage and maintain IE?s web hosting and ip environment. We are seeking to add a person interested in an opportunity to work with a small exciting firm that offers growth potential in an expanding business. We expect a positive attitude, a passion for service and the motivation to learn and grow in the technology field.?You will work directly with our Project Managers, Developers and Sales Managers. ? This is an exciting position with great opportunities for a highly organized, motivated candidate. E-mail us today and get started on a new career! From justinb at constantdata.com Wed Jun 29 10:04:45 2005 From: justinb at constantdata.com (Justin Banks) Date: Wed Jun 29 10:05:16 2005 Subject: [tclug-jobs] Programmer with kernel experience desired Message-ID: <20050629150445.GI12103@homesrv.constantdata.com> We're looking for a developer with experience in kernel space (especially filesystems), daemons, and networking code. This is a senior position with a small but rapidly growing company doing exciting and interesting work. Some travel to customer sites may be required, and some level 3 support will be required. Common codebase (with small exceptions) across linux, Solaris, Mac OSX, Windows, and AIX. Solaris kernel experience helpful, and Mac OSX kernel experience a huge plus. Kernel debugging experience a must, as is an expert command of C. Familiarity with Python is helpful. If you're a motivated and talented programmer able to work both independently and with a team, we're looking for you. Email us today if interested at info@constantdata.com -- Justin Banks Constant Data, Inc. http://www.constantdata.com From hr at broadwick.com Wed Jun 29 15:14:44 2005 From: hr at broadwick.com (David Rasch) Date: Tue Jul 5 09:56:10 2005 Subject: [tclug-jobs] Web Application Developer in RTP, NC Message-ID: <42C30134.8090708@broadwick.com> Full-time PHP, MySQL, Linux Developers Needed for Rapidly Growing Durham/RTP, NC Software Firm Developer - Seeking a developer in firm to add and maintain features of web-based email newsletter software IntelliContact Pro and develop a mid-tier product. Position will involve working with PHP, Perl, Postfix, Bugzilla, CVS, and MySQL in a Linux environment. Looking for someone who enjoys working hard in a dynamic entrepreneurial atmosphere. You'll be the fourteenth employee in a rapidly growing firm. You'll work directly under the CTO/Lead Developer and with the full development team. Work-time will be spent working on major components of large feature implementations in an enterprise development environment. Experience working with web-based software, experience in a multiple mail server environment, and a related degree are pluses, but not required. Responsibilities will include: - Going through initial training and product orientation of IntelliContact Pro as needed. - Completing new features for product - Assisting in the development of the enterprise version of the product - Working with lead developer to ensure security, reliability, and scalability Initial salary of $45,000 to $52,000 per year depending on experience plus health benefits. Hours will be 9:00am to 6:00pm M-F (can be slightly flexible). If you are interested and/or would like more information please send resume and a cover letter to Robert Plumley at hr@broadwick.com. If you are a qualified candidate and the position remains open we will contact you to schedule either an in-person interview or teleconference interview. Additional information on the company and software can be found at www.intellicontact.com and www.broadwick.com.